Otrzymałem/am bon podarunkowy. Jak mogę go zrealizować?
Bony podarunkowe można zrealizować wymieniając je na dowolne dzieła sztuki z naszej stałej oferty sprzedaży – a więc prace dostępne w tej zakładce. Bonu nie…read more
I would like to purchase a work of art as a gift. Can I get advice?
We believe that a work of art is a great idea for an original gift, so we will be happy to advise you on this matter. We will help you choose such a work as a gift ...read more
Is it possible to ship the purchased painting in Poland?
Yes, we regularly send images to our clients living outside of Warsaw. We are currently sending the works through the services of Poczta Polska. Postal shipping allows us to insure shipments ...read more
Is it possible to buy unsold work during the auction?
Yes, in most cases it is possible to buy post-auction works unsold at the auction. We always consult the post-auction sale with the author of the work, who confirms the possibility of the transaction. Mostly…read more
Are all the works on the website available for viewing in the gallery?
All works in the "Offer" section and with the status "Currently available" are physically in the gallery and can be viewed live with us….read more
Will a certificate be attached to the purchased works?
Yes, each work sold is accompanied by a certificate of authenticity with a detailed description of the object, photo, date of sale and a handwritten signature of the dealer and the gallery's stamp.read more
Who makes reproductions of the works on the website and in the auction catalogs?
All the works we receive from artists or collectors are photographed by us. We try to publish uniform, sharp photos of works on the website and catalogs, as best as possible ...read more
Does the gallery accept works for resale from collectors and private persons, who are not artists?
Yes, we accept works from collectors for gallery and auction sale. It is understandable that sometimes a work of art simply ceases to be liked, to fit into a new interior, or ...read more
Is it possible to purchase works of art in installments?
For regular customers, the gallery offers the option of installment purchase on invoice. Usually, we spread the payment into 2-3 installments, individually setting the amount of installments and the payment date. Applies to…read more
Is it possible to borrow a job in order to try it on before buying it?
Yes, it is possible to rent a job for a week. We realize that matching a work to a specific interior can be difficult when you do not see work in ...read more
Does the gallery offer help and advice in the field of installation, lighting and binding of purchased works?
We offer help and advice in these matters. We help with assembly in Warsaw, after prior arrangement of a convenient date. We also advise on the selection of ...read more
I won an auction of a job at an auction. When can I expect payment and delivery information?
Information to customers who have placed an auction limit or participated in the auction via the Onebid platform is sent by e-mail the day after the auction in the afternoon ...read more
I am interested in working from the gallery's offer or the auction catalog. How can I view it before buying?
First of all, we invite you to our headquarters - all works that we offer in the offer and in the auction catalogs are physically available from us for viewing at ...read more
I would like to bid on the work at the auction, but I will not be able to come to the auction house in person. How can I bid?
Many of our clients live outside of Warsaw or even abroad. We are also aware that you may have other plans for the evening than visiting ...read more
I have more questions about participating in the auction. Where can I find the regulations?
The regulations of our auctions can be found at this link: www.galeriaxanadu.pl/regulamin/ If you have any questions about participation in the auction, please contact us.read more
Can I rent a gallery space for business activities (training, conferences, corporate events)?
Yes, we offer this option. If you are interested in renting our space for a training, workshop, conference or corporate event, please contact us so that we can send you ...read more
I am interested in purchasing a work of art but need some advice. Can I make an appointment?
Absolutely - please contact Agnieszka Gniotek by phone or email to arrange a meeting. During an individual and free consultation, we will be happy to advise you on ...read more
I would like to buy a painting for a specific interior, but I need advice on the selection of work.
If your apartment or office is located in Warsaw, an employee of the gallery may come to you to advise you free of charge on the selection of work from our ...read more
Is it possible to view the gallery or arrange a meeting outside of business hours?
Yes, in exceptional cases, we can arrange an appointment with you outside the opening hours of the gallery. We are aware that sometimes you only have time in ...read more
Is it possible to make a complaint or return the purchased work?
REKLAMACJA Reklamacja według prawa rękojmi jest możliwa w przypadku otrzymania przez klienta pracy niezgodnej z opisem i zdjęciem produktu zamieszczonymi w ofercie, w przypadku otrzymania przez kupującego…read more
Where can I find out about current events in Xanadu?
If you want to be up to date with the events we organize, such as auctions, exhibitions, workshops or meetings for collectors, we invite you to ...read more